Solutions
Support
Whether a small work spike or a major initiative, TGS is ready to support your team. Our deep experience can help operators through crisis situations and uncommon initiatives like mergers or new aircraft Entry into Service.
Training Program Efficiency/Effectiveness
Sound data management practices allow training leaders to speak with confidence about the effectiveness of their training programs. That satisfies regulators but falls short when the leader of Flight Operations or COO asks about training efficiency. We help Heads of Training strike a healthy balance between effectiveness and efficiency.
Project and Change Management
The best pilots and instructors do not necessarily make the best project managers. Yet many training organizations feel obligated to leverage internal resources to manage projects and significant changes. Let us assist your team in these disciplines that are critical to the success of any initiative.
Competency-Based Training
The days of prescriptive, one-size-fits-all, compliant training have passed. Contemporary approaches to improving pilot performance include competency-based programs such as AQP, EBT, ATQP, MPL, and CBTA. We understand the philosophies and disciplines that underpin these programs and how to optimize them.
Data Management
We turn data into business insights and results. Modern pilot training programs are frequently data-rich while remaining information-poor. TGS helps Heads of Training solve that problem and evolve into a truly data-driven organization.
Innovation Management
Whether you are considering a new training technology or instructional approach, innovation must be managed to be successful. We have experience with proposals, prototyping/proof of concepts, phased implementation, formative evaluation, and other methods that reduce project risk and increase your chances of success.
Airline Mergers
Harmonizing pilot training programs when two carriers merge is a complex task involving regulators, labor, and operations. Our team has successfully navigated these high-profile initiatives with end-state performance that was better than either pre-merger airline.
Regulatory Changes
Implementing new regulations, guidance material, or industry-recommended practices place a strain on already limited resources. Let us help you meet implementation deadlines and ensure that changes are accounted for throughout your training system.
Audit Support
Auditing is one aspect of a healthy Quality Management System (QMS). It’s time to move beyond the checklist/tick-box approach to audits and into leveraging IOSA, DoD, LOSA, and IEP as important parts of your continuous improvement processes. We can help your training department move beyond compliance and into Quality-based systems.
Curriculum Redesign
“We’ve always done it this way” is the enemy of innovation and progress. We can take your pilot, instructor, and evaluator training programs to the next level. Implementation of the new course includes formative testing and evaluation strategies that deliver measurable results.
New Aircraft Acquisition
Entry Into Service (EIS) projects are rare, complex, and high-visibility. Our team has a history of success with EIS and decades of lessons learned.
Performance Support
Not every performance problem is solved with training. Performance support tools designed for use “at the moment of need” can reduce training time while reducing risk and errors. We can identify opportunities where performance support tools make sense.
Strategy
TGS designs learning and performance strategies for commercial operators and training providers. By focusing on people, processes, and technology, we help operators design medium and long-term strategies that serve as a “North Star” guiding Training and Safety department efforts. As the leader responsible for a costly, resource-intensive business function, Heads of Training should have clearly articulated strategies that include roadmaps, formal plans, timelines, and measurable results.
Training
Training
Move from simple compliance to a comprehensive training strategy aligned with operational and business objectives while taking advantage of contemporary technology and methods. Support leadership with a vision focused on the pilot’s role in operational performance.
Data
Data
How well are our training programs performing? High-Performing Learning Organizations (HILOs) harness the power of big data to respond with confidence to such inquiries. As experts in applying data science to flight training and standardization, we help HoTs build robust data strategies that support sound decision-making.
Quality Management
Quality Management
Document management, Six Sigma, QA vs. QC, and audits are not subjects most Heads of Training are comfortable discussing. However, that list is just a small sample of concepts related to Quality Management Systems (QMS). Modern pilot training includes QMS and continuous Improvement as core components of the system. We can integrate QMS into your existing and future program designs.
Innovation
Innovation
Training leaders are familiar with requests from vendors to pitch their “game-changing” solutions. Innovation does not happen by coincidence or happenstance. Innovation is a managed process and requires sound strategies to be successful. New training technology and instructional methods hold great possibilities with measurable benefits. We help Heads of Training overwhelmed by choices move to controlled processes that take advantage of the latest advancements in training.
SMS/Training Integration
SMS/Training Integration
The full potential of Safety Management Systems (SMS) cannot be realized unless training organizations and their data are included. We understand the systems approach to safety and how to integrate traditional and competency-based programs into an SMS.
Instructional Design
Instructional Design
Many business leaders view training organizations as stagnant, reactive, slow to respond, and stuck in their ways. Contemporary Instructional Systems Design processes (ISD) can be responsive, proactive, and move at the speed of business. Show stakeholders that the training department supports business objectives through agile ISD aligned with KPIs and OKRs.